Metro Black Sedans

Metro Black Sedans

Taxi service 5.00(958 reviews) 1637 Ferney St, Dearborn, MI 48120, United States

Photos of Metro Black Sedans

Metro Black Sedans
Metro Black Sedans

Metro Black Sedans business numbers & email addresses

Email addresses

Not available.

Phone number
+18886156165

Location & directions

1637 Ferney St, Dearborn, MI 48120, United States

Service hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Customer experiences

Sheila BareissSheila Bareiss

I thought my drivers Sabri ( going )and Saeed ( returning ) were very helpful with my bags for myself and a friend to and from the airport. Both drivers drove very safe and professionally. The only thing that needed to change was for any future driver coming to my address is to come to the door so we will know they are in the driveway. Our street is in a dead zone and doesn't receive cell phone service from the street or driveway.

Kirsten ReadKirsten Read

Metro Black Sedan was the perfect choice for us. Our driver, Basheer, was professional, polite and very kind. His driving was excellent and efficient. The vehicle was clean and comfortable. The reservation process was easily completed online and the pricing was clear. We couldn’t be happier with our choice of Metro Black Sedans.

Wayne MontourWayne Montour

Fantastic car service and Moe is an outstanding employee of this company. He communicated with us after we landed and made the experience very enjoyable.

Alexis PierceAlexis Pierce

I truly wanted to leave a 5-star review because everything leading up to the day of service was handled seamlessly. Unfortunately, my experience on 7/4/2025 has completely changed my impression. When I booked this service over the phone, it was clearly confirmed that a Black Chevy Suburban would be provided. I even took the extra step of calling again to reconfirm, as I’m very particular about these details. Despite all of that, on the day of service, a Ford Expedition arrived instead — a vehicle I would not have chosen. At no point during the booking process was it mentioned that a substitute or “comparable” vehicle might be sent without any notice. A simple courtesy call or notification would have been the bare minimum, yet no such communication was made. I expressed my concerns immediately, calling 7/7/25 and 7/15/25, only to be told it was a mistake on their end but that no refund or credit could be offered. To me, confirming a specific vehicle and then delivering something entirely different without even informing the customer — is simply unacceptable. I am disappointed, not only by the error itself, but by the complete lack of effort to make it right. I hope this feedback is taken seriously because customer experience is about more than just the ride — it’s about trust and follow-through.

Metro Black Sedans is a taxi service.

Share: