Milestone Dentistry

Lovely experience. Dentist was very friendly and kind and kept reassuring me! Staff was also very welcoming and supportive. I really appreciate that especially in a health situation. Would definitely recommend anyone to come here for check-ups, you won’t regret it!

Absolutely amazing experience! The dentist was not only highly skilled but also kind, attentive, and reassuring throughout my visit. The clinic is spotless, modern, and runs so smoothly. I left feeling genuinely cared for—by far the best dental care I’ve ever received. Highly recommend!

I recently (in April) went in for a cleaning, and the treatment itself was good. However, my experience with the staff handling insurance and payments was very disappointing. The administrative team was unprofessional and lacked transparency. I had signed the form for secondary insurance during my visit, but about a month and a half later, I received a call asking me to come in and sign it again—without any explanation of what went wrong with the original form. Although I received multiple phone reminders, which can easily be missed, I never refused to cooperate. However, I never received any email outlining the reason, urgency, or even a formal request to come in again. Then, out of nowhere, I received a call and message threatening to send my balance to collections. This felt aggressive and completely unnecessary. When I called to understand the urgency, I was told the claim had already been submitted to the insurance company the previous week—so the threatening communication made no sense. The staff member I spoke with had no clear explanation for the inconsistency. This situation could have been handled with more kindness, clarity, and professionalism. I was always willing to resolve the issue and even offered to sign the form online—but no email or link was ever sent. Poor communication and a lack of accountability on the admin side completely ruined what could have been a smooth experience.