MinuteClinic at CVS

All care is truly the worst decision I could’ve made to go to for an anual check up. One year later (05/24/2024) and I am still dealing with a bill they said they would remove since I did not authorize for it during my initial visit. For more than a year I have called several times weekly hoping it will miraculously be resolved. I truly hope no one makes the same mistake I made to go to this clinic. Truly unprofessional and everyone I’ve talked to doesn’t help.

Evelyn, the nurse practitioner, was amazing — so thorough and kind. She even stayed a little late to make sure all my concerns were addressed and my FMLA paperwork was updated. The young woman at the front desk was also incredibly sweet and patient. I truly appreciate their kindness and support during that time. Thank you both!

I went in for an annual physical, I was billed for the annual physical and also an office visit. Dr. Fernandez was pleasant but the staff was not professional and this excessive billing for 30 minutes of consultation and no actual care is not acceptable. I did not request or receive treatment outside the standard scope of my annual physical. If a secondary diagnosis was noted, it was likely discussed in the normal course of the preventive visit and should not result in additional billing. Per my understanding, minor concerns addressed during a physical should not automatically convert the visit into a separately billable office visit. I will not return to this clinic.