Moss Roofing

This is my 2nd experience with Bone Dry with the first being a rebuilt chimney. Suffice to say I needed some help with some posts, siding and a birdbox panel and gave Brian a call. The team came out and handled it quick and efficiently. Highly recommend and will use again.

I just bought a home from my parents. The roof has leaked for the last couple of years. When I moved in I called multiple companies. Everyone wanted to replace the entire roof, even though it is only 10 years old, and other than the leak is in pretty good shape. I finally got around to calling Bone Dry. They sent someone out within two days to take a look and diagnose the problem. They found it pretty quickly and got me a bid. Need less to say I am much happier to spend a couple of thousand on a repair, that will last until the entire roof needs to be replaced, than replacing the whole thing. The problem was that after a remodel my parents had done, the builder made a section of the roof flat, but put shingles on just like a regular pitched roof. They came out mid morning, and within 4 hours had the roof repaired. I admit, the match of the shingles is not perfect, but the shingles used originally are not made any longer, and I think they did a great job. They also did a walk over on the rest of the rest of the roof, and found some areas that they repaired (raised nails, etc... for no cost.) I will for definitely call them again when I am ready to replace the whole roof.

I was clear about what I wanted. Water-damaged drywall boards in my garage ceiling replaced. I've done professional drywall in my younger days. I pointed to every one of them, and the water damage was obvious anyway. They gave me a reasonable estimate. When they came out to do the work, they doubled the estimate, had to go get more materials, and proceeded to do a completely unprofessional job, that was NOT what I asked for, and that they had to come out and do over and was STILL not what I had asked for. Then they sent us a bill, but wanted to charge a ridiculous fee for using a credit card... In the 21st Century. So I had to chase them down to get them to give me an address to send the check to. They acted like they'd never heard of this whole "check" thing. Eventually, they agreed to do an electronic check over the phone, and charged me the original estimate amount, which I assumed was a concession for having done the wrong job, terribly. Next thing I know they're coming after me for an additional 900 bucks. Pain points and incompetence, every step of the way. Avoid Bone-Dry Roofing at all costs. If I could give zero stars, that's what id be giving them.