Mountain Warehouse

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Valerie

Brick **WARNING** DO NOT BUY FROM THE BRICK I ordered a fridge, stove and OTR microwave. I bought it in September and told them I couldn’t take delivery till Nov 4th. No problem! I kept getting weekly calls for delivery. A month ago, I agreed to take the fridge. Two days later, the microwave showed up unexpectedly. I received the stove on Nov 4th. The delivery driver unpacked the fridge and stove and it was inspected. The microwave was not. I’m a 62 yr old woman and no way could I physically unpack and inspect the microwave. My contractor went to install today and it was damaged. I went back to The Brick and was told I only had 24 hrs to report it. So, after spending over $6K in appliances and furniture, agreeing to an earlier delivery date, I’m stuck with a broken microwave. The Brick’s after service care is non existent. If you looking for appliances, go to The Home Depot. They price match and give you an additional 10% off. I wish I’d know this prior.

Ahsan Ali

EVA was our sales representative and she is so helpful and informative. That’s our first visit all the from Hamilton. Very nice experience good customer service. Eva is super active As promised, delivery done. The delivery 🚚 guys are so quick and efficient. Took the old appliance away. No Hassle Thank you Brick

Patricia Pasquale

The staff.here are very helpful. However, I purchased an end table off of the floor display. They explained that it was final sale. They did not verbalize that if the leg fell off they would not repair or replace it. Beware…Read the fine print!!! The end table looked in wonderful condition, but I only had it for eight months before one of the wooden legs came unglued. I’m not sure why, but they did send a repair man out to inspect it. If there was no warranty, I’m not sure why they sent him out to my home. He deemed it irreparable…it would require replacement…. Which is when the manager informed me there was no warranty. Disappointed!!

Chris R

Delivered early, to my condo, brought up to my unit, unpacked, assembled and they even took all the boxes and packaging away. Guys were fast and friendly. Great service!!