Mr Gatti's Pizza

Today, my wife and I ventured out to Mr. Gatti's Pizza inside Walmart on S. Elm Pl in Broken Arrow. I was a previous Mr. Gatti's General Manager/Market Area Training Manager in the mid to late 1980s. My experience taught me it was all about the attention to detail. If you make a good product, people will buy it. We went inside Walmart and Mr. Gatti's is located inside to the left of the entrance. We ordered The Sampler and Dutch Apple Treat to go. I would have rated five stars if the wait was not so long. The cashier said it would be ready in 10 minutes, and it took 35 minutes. Reasonably, it should have been around 15 to 20 minutes. While waiting, there is a TV with a rotation of items offered for your indulgence. No music overhead other than what's on the Walmart speakers. Not a big deal. I was so excited to try the pizza when we arrived home that I forgot to take a picture of it before eating. The Sampler lived up to my expectations by being well made and was very delicious. The Dutch Apple Treat was good as well, except it needed more streusel topping. Now the question is whether I would return, most certainly. My experience today brought many good memories. I recommend you to give it a try.

My wife and I used to go to Mr. Gatti's all the time when we were younger. It tastes exactly the same. Same ingredients, same cut, same perfect crunchy on the outside with a soft inside crust. We're coming back. My only complaint... It isn't closer to Owasso.

My experience with the customer service was very bad! Walked in to order a pizza for the kiddos and there was a girl standing at the register with her head down glued to her phone. Not once did she acknowledge me, greet me or ask if I needed any help. I had to ask her if she was ready to take my order. Employee looked like she did not want to be there. Upper management, please provide more training to your front counter employees. With that being said, my kiddos always enjoy the pizza from this establishment!