MTS Logistics LTD.

So today. I got rear ended by this truck driver. I am sitting at home now with ice packs on my neck only because this driver was is an extreme hurry and had no patience to keep distance behind my car. I cannot move my neck tonight and have a serious headache. All the guy wanted to do was run away Add pictures

Paid extra for expedited air shipment from Ontario to BC. Package was 3 days late so called to inquire on status because revised ETA in tracking didn’t explain about transportation delay. Apparently a barge broke down. Who knew? Customer Service in Victoria seemed inconvenienced by my inquiry. And I thought I was the one being inconvenienced by the late package. Paying customer just asking for explanation without attitude. I will evaluate courier options differently next time.

my package was ripped open on one side , definitely so whoever could look inside, could also reach inside, thankfully they didn't like what I ordered , but took the proof of delivery photo on the good side, to look intact on photo, so when I called to inform loomis that they may in my opinion have a Rogue employee going through people's packages, to keep and eye on that person and see if there is a pattern, the customer service representative I spoke to was shockingly indifferent , responding that is was porch pirates who were the culprits, instead of taking me seriously however I mentioned that I have a camera, and not one single person approached my porch, to rifle through a package, and a porch private during the day ,in a small town wouldn't take the time to snoop through the box, they would take the whole bloody package, and run ... duh .. so I guess protecting potentiial criminals in their midst is a bad problem for Loomis they need to educate their delivery persons, that people have cameras on every doorstep now, there are tracking numbers to see which driver has that particular route, and stealing? even theft under a thousand is a crime ! that comes with a criminal record and up to 2 years in jail , depending on the value of the contents of the package ALSO some training in how to handle packages with respect it is paid for property, in the care of your carrier company to ensure the safe and speedy delivery to its owner, last I heard damaging peoples property is also illegal just saying. Loomis Express? do better, train your drivers to be more professional and take care of people's purchased products. Please look into having cameras installed in your delivery trucks, to disway any potential now or in the future wayward / rogue thieves in your employ. you will thank me later, when your company steps up with some integrity and care. you may even get some better reviews too.