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I’m unable to even find the name of the agency responsible for this warehouse in Moulton Park, which frankly says it all. The staff there are absolutely shocking. The woman working there on Monday 26 January was beyond unprofessional. She spent the entire time glued to her phone on a personal call, completely uninterested and irritated that I had the nerve to turn up and register for work. After wasting over 30 minutes signing paperwork, I was then casually told I wasn’t “suitable” for the job. Excuse me? You don’t know a single thing about my circumstances, or my abilities, yet you feel qualified to make that judgement? Communication was DREADFUL, rushed, and borderline incoherent she could barely speak any English at all, and trying to get an answer like what warehouse they work with, was like pulling teeth. Having someone so unprofessional as the first point of contact is completely shocking. An absolute joke. Don’t bother wasting your time. I will take this complaint further once I go back and find the name of the agency, she needs to be put behind the machines not in front of people.
All HGV drivers: Delivery, good in & out is on Kilvey Road. You gone see British Pepper on your left. STOP ALat the barriers safety, and you gone see (invisible) intercom on your right. Raport it, then drive in, and if you have a box trailer, go straight on the bay (open doors). Then, next to the bay, you'll see doors, go there with your paperwork and keys. You're allowed to wait in the cab. Enjoy, have a kitkat, and wait for the green light ! Have a safe journey!
Visited to deliver, I was told to go over to the forklift drivers to unload. I confirmed if that was the case with box bodied vehicles and told yes. Upon speaking to the forklift driver, I was told it's against company H&S policy, to go back and ask to use the bay for delivery. Not good at all, having someone working in the goods In dept that is not aware of the procedures causing the waste of drivers time. The yard Is too small and not properly laid out with insufficient space making it difficult to maneuver the vehicle. The toilet is a Poratable loo in the yard with no running water. In my opinion is inhumane. Not Acceptable in a place where water and electric are readily available. Not a nice Delivery experience.
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