
NEPA Wholesale | Your B2B Wholesale Partner in Dallas
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Everything was great in the beginning but constant texts were annoying though. I understand the guy was doing his sales job, which is fine. And was super excited to find a wholesaler with awesome reviews. But one day, I woke up to their email with an invoice. And I haven't ordered anything for past couple of weeks. It was a surprise I didn't want or liked. I texted the sales guy and he said there was a mistake. I said ok and texted him with a list after a few days to place a new order. I didn't get any response for a couple of days and texted again and called too. No response from him then I called them. Someone picked up and told me to text the list of items I needed, which I did but to no avail. I think I hurt their feelings or ego when I said it's illegal to send random invoice without confirming and I will report you. If your ego is Texas size then there's no reason to be in a profession where you have to deal with all kinds of customers. I recently went to another wholesale and they went even further in not double checking and confirming correct account or customer. I asked for invoice amount for recent order and I got an invoice of more than 2k for 4 vapes. Shocking!! I texted her and she started arguing. The issue was again - wrong account. The issue was resolved but was left with lingering thought - why are people working at these places don't focus on their job. They are the face and they represent the company. I just wish these workers would do their jobs as they are supposed to and there would be no problem.
Hands down the best wholesale experience I’ve had! The space is incredibly well-maintained and organized, making it easy to find what I need. The staff is friendly, professional, and always willing to help, which makes shopping here a breeze. The hospitality is next level – from the cozy lounge area to the complimentary coffee, it’s clear they go above and beyond to make customers feel welcome. The store is bright and well-lit, creating a comfortable shopping environment, and the chill, tasteful music adds a relaxed vibe that makes the whole experience enjoyable. Highly recommend
This wholesale is awesome! Fantastic selection, amazing customer service, super clean & organized. So glad we stumbled across them. This hidden gem is definitely worth stopping in and checking out. We will be back for sure!
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