Network Elites | Managed IT Support Services Dallas

Prototype IT consistently delivers excellent service, with fast response times and effective problem-solving across a wide range of technical issues. Their expertise in both hardware and software ensures that problems are resolved quickly and efficiently, often on the same day. Communication is clear and proactive, keeping users informed throughout the resolution process. The team also takes a preventative approach, regularly monitoring systems and implementing necessary upgrades to ensure smooth operations. Overall, their dedication and professionalism make them a valuable asset to the company.

Prototype IT has been incredibly helpful across a wide range of issues. Whether it's looking into potential phishing scams or helping me get online when I was unable to access critical information working from home, they always come through. They even assisted me in person by setting up my laptop initially. Their team is responsive, quick, and always reliable—I highly recommend them for any IT needs!

My experience with Prototype IT has been nothing but stellar. They are super responsive on a timely manner, and go above and beyond with their problem-solving solutions. In addition, they are super nice and easy to work with. I highly recommend using their services, as they resonate as a company that is both efficient and trustworthy.