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Not the experience I expected from a Boss outlet. They literally gave me a used product, I noticed right after paying and hadn’t even left the store. I asked for the same item in a fresh piece, and instead of helping, they got defensive and told me to leave because I already paid. I hadn’t even walked out yet! Totally unacceptable and rude. Super rude once you’re no longer a paying customer. Won’t be returning.
Really frustrating experience. They had signs all over the store saying 40% off everything, but when I got to the register, they said the discount didn’t apply to most of the items I picked. No one explained anything, and when I asked for clarification, the staff just brushed me off. Felt like a bait and switch. Not shopping here again.
Staff here seriously lack professionalism. For a premium brand, this level of treatment is unacceptable.
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