North City Roofing inc.

I found this company on yelp and had hoped for a great experience based on their reviews however that was not the case. The person who answers the phone is obviously reading from a script and has zero personality. Very hard to communicate with. Once you get to the "supervisor", I wish I could say it gets better but it doesn't. They dont follow directions or sound competent. Im not sure who is in charge of training but Jake and Rudy need it badly. Please work on your customer service skills and communication. I represented a paying customer and Rudy lost our business by trying to argue with me about his lack of communication. Buyer beware.

I recently had my roof maintenance work done by North City Roofing. I couldn’t be happier with the results. From start to finish, the entire process was smooth, professional, and stress-free. Rudy was super easy to work with and always answered my questions in very detailed and patient manner. The team was punctual, courteous, and get the job done efficiently. The quality of the materials and craftsmanship exceeded my expectations, and the cleanup afterward was spotless.

This homeowner had a skylight replacement done.They chose North City Roofing for offering the most reasonable quote among competitors. While scheduling communications were a bit tricky at times before work started, once the project began, the crew completed the job quickly and left the site very clean.The reviewer expressed overall satisfaction with the outcome and rated the experience positively.