One Drop Plumbing - Leak Detection Las Vegas

The owner of this company was driving his truck and honked at my for changing lanes in front of him and then honked again as he cut around me to get back in front of me. He then zipped around and in front to the next lane like he was showing off to get away from me, or something. What kind of professional does this? Clearly he forgot he was representing his company by being a road raging driver for no reason, literally none, per the several people diving with me in the car. I would be careful procuring work from someone who behaves like this in a vehicle. I would not want someone with temp problems handling my plumbing needs in the sanctuary of my home. I would hate to see how this man, Juan (who is the owner of this company I found out), would react if someone challenged the work he did.

One Drop Plumping “Customer Satisfaction” is what we were looking for and it’s what we got. In 48 hours One Drop Plumping replaced our water heater, water softener and water filter system. They also replaced and fixed the holes in the wall and installed a Laundry Tub and faucet system. On the 3rd day they removed and installed our new kitchen sink including new faucets and new disposal with in-sink on/off buttons. Thank You One Drop Plumping for all your Professional and Courteous Service. Hats off to all who were involved with our project.

I had the displeasure of having to deal with this company from my home warranty service. I had a simple issue, my kitchen sink faucet had come loose. I expected them to replace it but was informed all I needed was to have it tightened up which was fine. A few days later my wife informed me that our reverse osmosis unit was not working. I tried to call them and they never responded, so I called my warranty company and they reassigned this repair to them but they refused to come out claiming I was trying to get my vanity faucet fixed. This happened three more times and they continued saying it wasn't on the ticket and was a vanity faucet. My warranty company reassigned it to another plumbing company who came in and asked me what was wrong? I explained that the reverse osmosis unit wasn't working after the previous plumber tightened up my kitchen faucet. The new plumber said I bet the other plumber turned off the reverse osmosis unit and forgot to turn it back on. The new plumber open the cupboard reached down and turned the round button on the side of the reverse osmosis unit and everything worked great and has ever since. Think twice before using this company directly or through a home warranty plan.