One Medical Primary Care Clinic - Midtown

It’s not even funny how rude Michael Collins was. His tone, his body language. Playing League of Legends on the clock without even hiding it. Also the waiting room has a fake water fall making the most awful sound!! It’s too bad because I like Cari and Nicole on the staff, but the front desk Michael and nurse lady who took my vitals were kinda rude.

If you’re feeling sick don’t even waste your time with this clinic. They are rude and a nurse named Nicole refused to give me an excuse for class unless I drove to the Atlanta clinic. Nicole the nurse told me if you’re so sick where you can’t drive to the Atlanta clinic then call an ambulance. Lol that is insane because I have told her 3x I am a typical college student with no job, no insurance, and no money. I have the beginning stages of a common cold and I didn’t feel well enough to go to class. I asked for an excuse from class letter. And the nurse refused and tells me to call 911 and get an ambulance and go to the er bc I am experiencing flu like symptoms and bc I can’t drive to the Atlanta clinic. also tells me go to the local urgent care if i need a note so bad, when I just told her I don’t have a job or insurance which is why I’m reaching out to text care for assistance. My clinical director for my dental program told us to reach out to text care anytime we are feeling unwell. No help and useless

This used to be my go-to clinic, but the quality has really gone downhill. The front desk staff is unprofessional, and getting an appointment feels impossible—no matter how urgent your issue is, the earliest available slot is at least two weeks away. On top of that, I couldn’t find an actual doctor on staff—just nurse practitioners. I really hope they address these issues by better training their front desk staff to be more patient and respectful, offering more flexibility for students who need urgent care, and providing the option to see a physician when needed.