Optima Beauty Supply

I’ve had an issue with their shipping. One time, I paid extra for expedited shipping, but they still sent it via regular USPS. I placed my order on a Monday, and while a label was created that day, the package still hasn’t been received by USPS—and today is Thursday. They consistently fail to ship packages on time. It’s extremely unprofessional. They seem to ship whenever they feel like it, regardless of what the customer pays for. I paid an additional $20 for expedited shipping, and it didn’t even go out.

Staff are just very hands off , the products are good but be very selective . They aren’t for sensitive skin , the botanical oil is good everything else is just harsh . The premises is easily accessible by subway , it’s not really a shop just an open office space with the sample items on a desk . They do give free samples when you purchase items from there .

I can't say enough positive things about Makari. From the moment I walked in, I was greeted with warmth and professionalism by their knowledgeable staff. Not only did they take the time to understand my skincare concerns, but they also provided personalized recommendations that have truly transformed my skin. The products themselves are exceptional, using high-quality ingredients that have made a noticeable difference in the appearance and health of my skin. Each product feels luxurious and indulgent, yet they're also incredibly effective. The staff goes above and beyond to ensure that every visit is a pleasant and rewarding experience. Whether it's offering samples to try at home or providing follow-up consultations, their dedication to their clients is unparalleled. Overall, I can confidently say that Makari is not just a skincare brand, but a lifestyle choice. With their outstanding products and exceptional staff, they have earned my trust and loyalty for life. Thank you Makari