Parc Pantry | Malpas

I love this place and come every time I pass through Newport. Their food is fantastic - I've eaten in before and had a delicious salad. Today I had a cinnamon bun, a strawberry lemonade (which was like heaven in a cup) and purchased a box of tray bakes to share with friends - they usually have an offer on these (today was 3 for £8). I had the brownie, custard cream blonde and a Lotus slice. They even offered me a takeaway tub of water for my dog! The staff here go above and beyond EVERY time and that's what makes this place special and makes me a repeat customer. Great food, great service - 10/10.

I went with my friend for a treat and our breakfast was awful. I’ve been here previously (a few years ago) and it’s always been high quality and really good. But it appears to have gone downhill. The eggs were very burnt and my friend had shell in hers. My bacon was pretty much raw on one side and burnt as hard as wood on the other and my eggs were also burnt. My friend had eaten about 2/3 of hers before finding egg shell so she was told she can’t have a refund because she had eaten too much, she explained that she didn’t start eating the egg and find the egg shell and how burnt it was underneath until then. I had only eaten about 1/4 of my food before finding and being put off by the issues. But they wouldn’t give me a refund either and they couldn’t say I had eaten too much of it so they didn’t even give me a real reason why I couldn’t have a refund. Their attitude towards us wasn’t great. They were immediately defensive and I got the vibe that they were told to refuse refunds no matter what. We were very polite about it and they acted like we were chancers and our reasons weren’t valid. The eggs were absolutely cremated and inedible. The manager tried to say that we should have said straight away when they brought it out… so my friend was supposed to find shell in her egg without touching the food? A lot of the issues were hidden until we started getting through it. We never complain when going out for food but it really was awful. It would have been nice if it was cooked properly and more care taken but it was cooked appallingly. Not what you expect when paying £10 for a breakfast that I couldn’t even eat. Will never visit again.

Really great full breakfast at the Parc Pantry in Malpas. Very tasty and filling, sautéed potatoes, bacon, sausage, egg, mushrooms and tomatoes covered with sunflower seeds and herbs. The cafe/ Deli is a really great place to eat, and the decor is very nice. The staff and the service the offer is very good and helpful. Abiding by 2021/22 covid restrictions, that always helps. Would recommend 100% for a bite to eat, and so far on this UK tour, the best decaf coffee so far.