Parkhill East Dental Care

Parkhill East Dental Care

Dentist 4.90(16 reviews) 238 Parkhill Rd E Unit 1, Peterborough, ON K9H 1R2, Canada

Photos of Parkhill East Dental Care

Parkhill East Dental Care
Parkhill East Dental Care

Parkhill East Dental Care business numbers & email addresses

Email addresses

Not available.

Phone number
+17057457361

Location & directions

238 Parkhill Rd E Unit 1, Peterborough, ON K9H 1R2, Canada

Service hours

Wednesday8 AM–5 PM
Thursday8 AM–5 PM
FridayClosed
SaturdayClosed
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM

Customer experiences

Globus SevGlobus Sev

This dental clinic was the only one accessible in Ptbo this summer for my kids as new clients. The staff is really friendly and helpful. They did all their best to book appointments ASAP. And what is notable for me: hygienist explained my children why cleaning teeth and using dental floss is so important (they never listened to me when I tried to do that), and she taught kids how to do that correctly. We appreciate your attitude!

Mala PersaudMala Persaud

This Dentistry is amazing. Since using them I am quite pleased with their service and can attest to the professional and caring mannerism of all Staff who interacted with me. Dr. Fadi is a warm gentle soul, the Dental Hygienist is very good and I must mention the Dental Tech and receptionist as well. The only thing to be aware of is that you have to pay full cost for your treatment then await reimbursement from insurance. Their service is worth the wait and in my case it is reimbursed by the following day anyway. I trust that they will keep up the good work!!!

Eric DufraneEric Dufrane

Terrible customer service. My last 3 visits where canceled at the last minute. The last one was 20 minutes before my appointment. When I complained I was met with hostility, I asked to speak to an owner or someone that was actually going to take my concerns seriously they said they told me they would call back and never did. That was back in November, I also emailed them and they just straight up ignored me. I've always been polite and on time for my appointments. All I wanted was to be given the same respect but apparently that's too much to ask. It's not fair that they can cancel appointments 3 times in a row with no regards whatsoever but if we have to cancel they send you a bill. They should have more respect for their patients time and needs. I have a chipped tooth I needed address and they left me high and dry so no reason. Their excuse was about covid and people calling in sick but 3 visits in a row? that's unprofessional, and when I dared to speak up and say that's not OK they basically just ignored me. I was never rude, I didn't raise my voice or use foul language. I simply voived my concerns and ask them to have more consideration about other people's time and schedule. We have to book time away from our jobs and obligations to make it to our appointments and I think any reasonable person would be upset if they had that many appointments canceled in a row. Especially if they had immediate needs, like for say, a chipped tooth. The only reason they get 2 stars is because the work isn't bad but it's like eating at a restaurant with good for and terrible service. It's not worth it. No one deserves to be treated with such disregard for having a valid complaint. The way they seem to act is that we are all lucky to have them, and they will cancel whenever the hell they please and if you don't like it that's just too damn bad. We deserve better

t mooret moore

Called in for an emergency - my tooth had chipped the night before - and was given excellent service! Was given a same-day appointment, and all the staff and Dr. Khromov were so friendly and caring. Normally I hate going to the dentist, but I left very happy. Will definitely be returning as a customer!

Parkhill East Dental Care is a dentist.

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