Pasadena Insurance Agency, Inc.

I called to get a quote, Michael told me not to bother going with them because I was not comfortable sharing my current insurance policy. I thought the whole point of talking to an agent is for them to walk you through what you need and what they offer and to give you a quote. He did not know any history of the warehouses the status or the location. As feedback, I think it would be better for the team to get trained on how to deal with potential customers. The point is to walk them through their options and what they need on a call and then make the sale. I am truly dissatisfied and not sure how this company has that many reviews

Wow! Speechless. Pam assisted me with all the passion and excellence. I had a problem with my previous insurance company and wasn't able to get an affordable quote based on my situation. She was able not only to give me the quote, but went above and beyond connecting with multiple people to make sure I get the best options and clarify all my questions before choosing my final policies. I ended up getting auto and renters insurance with a very affordable price. Thank you Pasadena Insurance for the great service and Pam for being such an amazing representative.

The agents demonstrated industry knowledge in navigating the required coverages and working with brokers, underwriters and even our client. We had not had that level of expertise in our previous agent.