Pleasant Creek Heating & Air Conditioning

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Steve Ruiz

Hands-down, the best heating and air conditioning person I have ever known in my life is Jim Sparks! If you have any needs at all, you cannot find a more trustworthy, honest, amazing guy who really knows what he’s doing! Highly recommend!

all4sports

The visit was great and I asked a lot of questions that were probably dumb type of questions and I always got an answer to each of my questions. I learned a lot about how my furnace works. Without question I will be dealing with pleasant creek heating and air conditioning again!!!!

Heat it Up

The guy was at my place for about 4 minutes. In stead of fixing the heat issue, he created an ice box. He had no idea how to answer any of my questions and was very rude to deal with. NEVER use this service unless you like spending money on useless advice.

Dallin Stokes

My experience was not great. The techs didn't install the ducts to the specifications we had discussed with the bidder. They were instructed to run two duct lines side by side to allow us to sheet rock the smallest bulkhead possible. They spaced them 6 inches apart instead. Another run was supposed to be strapped to the floor joist and they dropped it 4 inches below the existing run. They also left debris and a significant amount of dirt behind. I had particles from the sub-floor they cut half way up my walls in multiple rooms. The techs gouged walls down to the basement and left marks on my white walls and baseboards. They also scratched my kitchen island, gouging the wood base and scratching the blue stone top in multiple places, which is not easily repaired. When I spoke with the bidder later that day, there didn't seem to be any concern for the damages and errors made. We were told a handyman could be sent if we wanted. We asked for the techs to return to fix the duct placement, we were told there were other jobs that they had to attend to and they wouldn't be able to return for a week. I had take off another day of work in order to be available for repair. The tech who showed up a week later to fix the problems seemed annoyed when I pointed out the errors made the previous week. I was disappointed in the process, the service, and was sad to find out I was asked to pay full-price for services that now required me to repair multiple parts of my newly renovated kitchen and bedroom.