Plomberie FBA - Plombier Mascouche

Just had my backwater valve replaced by ACGM. Excellent service from beginning to end. A special thank you to Steve and the installer Simon. Simon is courteous and professional , he explained the work he had to do and did it well. Left the job spotless. Would definitely refer this company to others. Thank you!

Hello Mme Roy. I just wanted to let you know that I am so incredibly happy and satisfied with the service I received today. First, Thank you Sara, for always getting back to me, with answers to my questions, in a timely, and professional manner. Today, the service gentleman, JF Albert, arrived on time at 7:00 am, as agreed upon and he was so great. He was professional, courteous and very kind. He kept me informed throughout the process of the repairs and I look forward to having him finish the job in a few weeks. He is an outstanding employee and I hope you can pass this message on to the management. Because of yourself and Mr JF Albert, I would be more than happy to have you do any future jobs I may require and I will always refer business your way. Your customer service is so rarely seen these days and people should know where they can go for trusted service with an amazing team of wonderful professionals. Thank you so much! Sincerely, Helen S

Service was TOO FAST, at the point I had to call another company and waste more time and money; someone else resolved the problem. Their plumber did not make any effort to understand what the issue was and their assistance at customer service was very poor. Instead, they were fast and agressive to get the bad service paid. I would not count on them as a first option.