Plomberie MGL inc.

Plomberie André Auger having been servicing us for over 10 years. From new water heater, toilets to blocked kitchen sinks and emergency leaks, Mr. Auger, Louise and their team are professional, friendly and reliable, true gems! Highly recommend Plomberie André Auger, best plumber in Greater Montreal!!

The previous bad reviews are a good reflection of how these people operate. 0 stars for professionalism, integrity and a good final product. The receptionist will talk over you, if there's a problem she will tell you to figure it out and will hang up on you during the call. The plumber is disorganized and complains a lot. Will show up for a consultation without an appointment at any time of the day. Then for the actual job, will give you a day but no timeline. For our consultation, he showed up at 7pm on a Friday night without any notice. If any issues happen with the actual job, the plumber has zero problems raising his voice at you if you call to advise him of the issue and ask that they need to be fixed. If he damages your counters or anything else during the job, he will avoid taking responsibility and deny doing the damages. Or he will try to make a bandaid fix to avoid big costs. Either way, it's not acceptable. As for the plumbing itself, there were areas that were not tightened enough which is concerning since we were doing our kitchen sink and it could potentially lead to water damage. Generally this demonstrates that he is careless and not professional. Just looking at how they respond to negative comments should be proof enough of their lack of professionalism. There is no quality of service from beginning to end. Avoid at all costs.

M Auger is very professional. Replaced my condo water heater 10 years ago and now again for the second time. Same quality product and quick professional installation. Thanks.