Plymouth Plumbing & Heating

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Sherry Arpke

We had a great experiences with Plymouth Plumbing on our last 2 construction projects. We worked with Katherine in the office for quotes and product selection and Chris was our plumber out on site. Communicate was great and they were enjoyable to work with. We look forward to working with them again on future projects.

Brenton

Super prompt and understands the importance and urgency of off-hour calls! The epitome of kindness and fair. I HIGHLY RECOMMEND!!! Thank you!!

Scott Masbruch

Great outfit. The plumber was on schedule and polite as well as tidy. Got no complaints here!

Tyler Raulin

We called Plymouth Plumbing because we had a leak around our water heater and furnace. The problem was diagnosed as being a problem with the water heater. A few days later, we noticed water again in the same places. I called and got the owner on the phone and he and I were able to diagnose the issue as being condensation from the air conditioner and a clogged hose. I was able to fix the issue myself based on his explanation and the water stopped. We received a bill for the full cost of the water heater. I was initially very frustrated with the bill. After discussing with the owner, we were able to work out a compromise on the bill... we did start with a 7 year old water heater and ended up with a brand new one. I will add that the service technician who came to our house was very professional. He did an excellent job replacing the water heater and was done very quickly. There was water around both the water heater and furnace so we understand the reason for the diagnosis. When the owner and I discussed it, he said he was going to share the situation with his technicians to help them diagnose future problems like this. Mistakes happen, but how you respond to them is what really matters. The fact that they took ownership for it, used it as an opportunity to learn and grow, and made it right is what earns trust from customers like us. We will be calling them back the next time we have an issue.