Proper Roofing

Wonderful experience with Ochoa Roofing. They installed new gutters, solar powered attic fan and replaced the roof. Mason was our coordinator. He was involved throughout the process; from orientation to the inspection. The crew was skilled, courteous and very respectful with the property. I would recommend Ochoa Roofing & Beyond.

I called to get an estimate for a window/roof leak. Mason came out on a Monday, took pictures, and I also sent additional photos/videos showing the water leaking inside my home. He mentioned he would review the issue with Joe and arrange for someone to inspect the roof using a ladder. On Thursday, Mason told me Joe believed the issue was related to caulking around the exterior of the window and asked to return for more photos. I let him know I wasn’t home, but gave permission for him to come by and take additional pictures (not sure if he even came). It’s now been two weeks, and I haven’t received follow-up from anyone with Joe Ochoa Roofing. I chose not to reach out due to the poor customer service and lack of communication. If the job was considered too small, I would have appreciated the honesty rather than being ignored. Fortunately, I found a reputable company who correctly diagnosed the issue—not caulking, but a hole in the roof. They repaired the damage and replaced all affected insulation and sheetrock. I’m grateful I went with them, as the problem was more serious than originally suggested.

This is a company you can trust. They are very competent in what they do. Mason the sales person is very good to work with. The owner is very good also. The workers that are task with the jobs, all are very good at what they do. I had a roof repair first time and gutter cleaning this year. Both jobs excellent workmanship.