Pure Plomberie inc.

UPDATE: Pure Plomberie was decent enough to return the next day and fix the poorly installed faucet by adding the missing backplate. They continued to dance around my inquiries about having adjustable shower flow like my old faucet, and I ended up just giving up on it. In the end, I didn't really get what I wanted, and I can't say I'm entirely satisfied with the whole experience. I won't be using their services again. ORIGINAL: I needed a shower valve replacement and Pure Plomberie came to do the job while I was away at work (wife was at home). When I got home to see the results I was disappointed with how it looked. The shower valve kit they installed was smaller than the previous one, and the back plate doesn't cover the hole on the wall. The gap was filled with a lot of silicon, and it's ugly as hell. Not only that but this is just going to disintegrate and cause water damage in the wall. What was installed seems like the most cheap and basic parts, and there is no volume control as my old valve had. I feel like I got ripped off, especially for how much I paid. Before this, it took a week of back and forth trying to settle on a date for an appointment, as they kept changing the date on me. The initially agreed date was pushed 2 times, and I had to wait an extra 5 days and continue taking cold showers.

Fantastic work. Very efficient, no additional charges. Pre-payment authorization system is great. I requested an appointment online and stated a normal response time and within 48 hrs I had a same day appointment. No more glogged drain or black sludge backing up into my basement sink.

Very satisfied with the work Charlie did for us. He was very helpful and provided a quick and cost effective solution to our broken flange problem. He worked efficiently and effectively! Thank you!