Radcliff Pharmacy

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Holly

We used to love this pharmacy, never had a issue. Since new people have been working here it’s been a headache every month. This month they refused to fill a medication when all other pharmacies around this area will fill it. Terrible customer service and we won’t be back after making this our home pharmacy. Also was told to me from the older guy ‘we have standards’ in regards to a medication that I was trying to get filled. The older gentleman was extremely rude. Went home and called back to get the medication switched pharmacies as the same guy said to do while in store and the younger gentleman answered the phone, took my name, wouldnt listen to anything I was asking in regards to switching my prescription to another pharmacy and immediately hung up on me. I can smell a law suit coming their way. This place also charged me SEVERAL times when I should have had no pay due to my pre-auth that was approached for a year. Today, the new pharmacy didn’t charge a penny and said the pre-auth is and still is in effect so they couldn’t understand why I was being charged as much as I was from this place.

Amber Wells

After much delicate customer service, these gentlemen have regained my business and trust. They have gone above and beyond to make sure that I am satisfied with my experience. I would highly recommend. The only downside is they are not open on the weekends. It would be very nice to have some weekend hours available, if only on Saturday.

Mike Longcrier

This Pharmacy Really Cares About their Customers!! The Owner is the Best Pharmacist I've ever had they offer delivery Service and explain your medication side effects and benefits of its use there staff are always pleasant and friendly greeting you with a smile and giving you a feeling that they care about you.

Greg Poole

Locally owned and operated. A true gem!! Friendly respectful service with the customer in mind and appreciated!! Thank you!!