Reading Counseling Services, LLC

Not available.

ker m

Imagine sitting in a therapy session, opening up about one of the most terrifying experiences of your life, only to be met with analogies about plane crashes and told to “learn from it.” That’s the position I found myself in. I started therapy hoping for understanding, guidance, and support after being hit by a wrong-way driver. Instead, I often left feeling dismissed, unheard, and even blamed. Six months ago, my therapist, Rebecca, repeatedly insisted that “life comes with risk,” using a plane crash as an example of something I shouldn’t worry about. She said it had “been a year” since my accident and that I should “use it as a learning experience" and "before more aware for next time". Those words stuck with me, not because they helped, but because they hurt. Just last week, while driving solo for only the 4th time since that crash, I came face to face with another wrong-way driver, on the exact same road. In a split second, I was almost killed again. In that moment, all of her comments about unrealistic dangers and “learning experiences” came rushing back. Except this time, they sounded even more tone-deaf and cruel. Throughout our sessions, I shared that I felt pain in my chest during EMDR, but instead of feeling validated, I was told the pain “should be moving” and that it wasn’t supposed to stay in one spot. It made me feel like I was doing therapy wrong, when in reality, I was just trying to survive the weight of my trauma. When I mentioned that her body language seemed frustrated, she didn’t even acknowledge it, instead saying silent and blinking. And when she suggested that I only cared about safe driving after my accident, I realized just how little she actually understood about me or about trauma in general. If you’re looking for a therapist who listens, validates, and genuinely supports your healing, please think twice before walking into this office. No one should leave therapy feeling smaller, unheard, or ashamed for having emotions that make sense after something life-altering. I truly hope Rebecca reconsiders how she speaks to future patients. Words matter deeply in trauma recovery, and sometimes, they can either help someone heal or push them further into the hurt they came to escape.

Laurie

Dee Foll is a very compassionate and professional counselor. It was so easy to talk with her. I really felt she was listening to me even though I was a bit confused and had a hard time sharing my thoughts. I just knew she listened and understood me. I listened to her words as well, and what she said helped me to sort out and understand my thoughts. I just felt so much better after we had talked. I actually would say I felt at peace with myself. I strongly recommend talking to Dee Foll if you feel the need. I won't hesitate to call her back when I feel the need.

Layna Hall

I called for availability, and Ms. Colleen A. Calcagni, M.Ed., NCC, LPC answered. From my first question about family services, she was dismissive. At first, she said while "she" was accepting new patients, it was completely virtual at this time. I stated that wasn't a problem, and asked for a provider in her office that specializes in family therapy. She stated that she didn't think that was a good idea, and then deflected several more questions, emphasizing that she didn't think virtual and family visits were a "good idea". After disconnecting, I realized she must've been busy or rushed. I did my due diligence on the website, found a few providers that offered family services, and called again to inquire about their schedule, feeling more confident in my self-advocacy. After asking for the soonest available office visit consults, there was a pause followed by: "Okay, are you the person I was talking to before?" -- once I affirmed, she deflected my requests, twice, then interrupted me by saying "Okay, I gotta go, I gotta go, bye" and disconnected. I was frustrated, certainly, but never yelled, or used abusive language. Her tone, while dismissive, was also stressed; in the background I could hear children. So, I do wanna give the benefit of the doubt, but this? Highly unprofessional. Definitely avoiding this office.

tanya mack

Emilie was able to accommodate my unconventional work schedule and walked me through the telemedicine steps which allow me to talk freely wherever I felt comfortable and safe. Thanks Emilie you are a great support and I would recommend her professional expertise to everyone.