Real Canadian Superstore Kingston Road

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Allen Rufino

I recently had an issue accessing the internet, and I must say, Le Quane and Justin provided exceptional service in resolving it. From the moment I step into the Fido store their customer support was professional, patient, and incredibly helpful. They took the time to understand my issue, provided clear guidance, and ensured everything was working smoothly again. Thank you Le Quane and Justin, It's rare to find such dedicated and efficient service in today's fast-paced world, you truly exceeded my expectations.

Dave McLeod

My Wife's had a sim card which was not being seen by phone. Elias has seen this before and suggested two possible problems. He and Sunpreet quickly swapped the sim card and activated it and we came out the store with functional calling and data again in a matter of only a few minutes from entering the store.

Farah S

I am extremely happy and satisfied with my in person experience with the store. Safraz went above and beyond to make sure all my queries were answered and offered me best service possible. He is very patient and has good customer handling skills. Other staff present there were also very friendly and welcoming. Thank you for the beautiful experience.❤️

Lacey Meiusi

I am honestly so appalled with the service I received here. I joined the virtual line - as was instructed - and waited my turn (decent wait time on boxing day). They did not send an sms to advise of my turn and almost gave my spot away because they never reached out and I wasn't standing out in the cold.... I was in and out within 5 minutes... I wanted a new phone and advised the rep exactly what I wanted and he said he didn't recommend i and offered other brands to which I said no thank you. And... that was it? .. to the rep who turned me down for my hardware upgrade??? Just know I wasn't looking for your recommendation! I wanted the phone I requested..... never in my life have had a cell phone company TURN AWAY a sale. Ridiculous.