Reonomy

Reonomy

Software company 4.00(116 reviews) 11 E 32nd St, New York, NY 10016, United States

Photos of Reonomy

Reonomy
Reonomy

Reonomy business numbers & email addresses

Email addresses
Phone number
+16468826260

Location & directions

11 E 32nd St, New York, NY 10016, United States

Service hours

Thursday9 AM–6 PM
Friday9 AM–6 PM
SaturdayClosed
SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM

Customer experiences

RyanRyan

Real estate professionals have plenty of options — stay far away from Reonomy. Their platform is fine, but their customer service and billing practices are an absolute disgrace. After canceling my subscription well in advance of the notice period and receiving multiple confirmations that my account would NOT renew, Reonomy still continued to charge my card without authorization — to the tune of over $1,000. This is not a billing error. This is predatory and unethical behavior. Avoid this platform like the plague.

Connie HamiltonConnie Hamilton

The contact information on the owners for the property is outdated and 95% wrong! I have called to complain and the customer services in not very good! I will think twice before signing up for a year contract with anyone in the future! I can't cancel and am stuck! Do not get scammed their not as good as they seem when you are in your trail period!

Sagi YishaySagi Yishay

Great software, and amazing customer service. Not sure what the bad reviews are talking about, they always answer right away when calling them, and anyone I speak to is very helpful and accomodating. Also, reonomy's data is very accurate compared to other trusted commercial companys. (I mainly use it in Florida) Sagi Yishay

Gil ShalmonGil Shalmon

If I could give 0 stars I would. Customer service is awful, contracts are not clear that it is a 1-year obligation, with automatic renewal. I asked for a cancellation after using them for 3 years, and they delayed it, said they would talk to management, and it took about 6 weeks to get the same response of No. Furthermore, the software is outdated, interface is not user friendly, information is not very up to date, and you're generally better off using their competitors. I believe their business is getting people to commit for a year, and lock them in knowing that there's no way they would otherwise renew. Garbage service and product.

Reonomy is a software company.

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