Rescue Plumbing

I recently had the pleasure of working with Javier and Jonathan from Rescue Plumbing, and I can't speak highly enough about my experience. From the moment they arrived, their professionalism and expertise were evident. They took the time to assess the situation thoroughly and explained the necessary steps clearly, ensuring I was informed throughout the process. Javier's attention to detail and Jonathan's efficiency made for a seamless experience. They worked diligently and respectfully, treating my home as if it were their own. What impressed me the most was their commitment to finding the best solution rather than just the quickest fix, showcasing their dedication to quality service. Both Javier and Jonathan were not only skilled but also friendly and approachable, making the whole experience much more pleasant. I genuinely appreciate their hard work and would highly recommend Rescue Plumbing to anyone in need of plumbing services. Thank you, Javier and Jonathan, for your outstanding service!

We worked with Rescue Plumbing for the first time, and they were wonderful. Javier worked with us, and he was extremely thoughtful, transparent, and helpful. He and his team took the time and care to walk through every detail and option with full explanations. Very appreciative of their timeliness and kindness.

EDIT: Update to my original review - a few hours after submitting this, my doorbell rang and it was the guy with a coworker to pick up the water heater & box. I'll stand by giving them a 5 star review and would absolutely call them again in a pinch but it shouldn't have taken a phone call and leaving a lower review to make that happen. ----------------------------------- My 15 year old water heater kicked the bucket at the beginning of May so I called Rescue Plumbing. They were great, were able to come out quickly, and everything went pretty well. The guy who did the work was very nice but a little bit forgetful and here's where things go off the rails. He forgot his tools in his other truck when he brought the new water heater so he had to go get them. At that point, it was already almost 9pm and he wouldn't be back to my house for 2 hours. I asked if he just wanted to come back in the morning. He said that would be great so he got my old water heater draining and came back in the morning to do the installation. Unfortunately, he came back the next morning alone and he needed help to remove the old water heater so he couldn't take the old water heater with him. He said he'd be back later that day and I said that wasn't an issue but then he never came back for it. I called Rescue Plumbing's office 3 weeks later and they said "we'll get that taken care of for you." It's now been another 3 weeks and the old water heater is still taking up space in my basement. This should have been a 5 star review but I don't have time to hound these people to finish their job. So when they get this done, I'll be happy to update my review but in the meantime, be aware that you may be left with a mess in your basement.