Romney Pest Control - Lewisville

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Magaly Acevedo

Not impressed with the service . I called to receive services for signs of mouse activity . The technician showed up and started to spray around the outside of my home as well as inside my home . Stated he placed bait boxes outside . He asked where I have noticed the mice activity and I showed him to my kitchen area . He glanced and felt under my sink cabinets and felt a gap stating , yeah this is most likely where they are getting in . Explained he could place poison bait but if it dies in the walls the smell would be bad and offered an odor eliminating bag . Stated “Okay well that’s it , you should be good .” I was taken back and felt confused … Long story short , I had to basically force him to move a few appliances to look behind where I had heard and suspected activity to look for entry points because I was terrified to do it myself and the reason why I hired a professional company !! We found a big hole in a cabinet next to my stove and mouse droppings . He told me “Yeah you are gonna have to make sure to seal that and the gap under the cabinets and that should help !” Needless to say he left and me ( a scared , single mother ) to end up attempting to patch and seal up those areas around a gas line mind you ! I literally was told they would patch up entry points unless it was something massive and none of that was done ! Hiring this company was a waste of time and money !! I feel I should’ve just hired a handy man to do the job. I do not recommend!

Douglas Ward

Bobby called ahead to let us know he was in transit to perform our free termite inspection. He arrived on time and thoroughly explained the termite inspection process and answered all of our questions. I was impressed with his professionalism and his knowledge of the termite and the damage they could cause. I felt very comfortable with his inspection findings and recommendations. I appreciated he never tried to up-sell any services but let me decide what worked best for me. We purchased the 1 year Termite Protection Plan. We will definitely refer Romney Pest Control to our family members and friends. EXCELLENT STAFF AND CUSTOMER SERVICE!! THANK YOU!!

Evelyn Colon

Simply due to no effort on the technician /representative from Romney he missed two wasp nests. One I caught before he left my property and this other one since it was behind the mounted TV device he didn’t see it. Truly I’d say u have called the company to remove these pests many times but they remove only the more obvious ones. Normally I don’t have any issues at all with the representatives but today I did!

Rhonica S

Romney Pest Control does very well in controlling the spiders and ants in our house. My only reason for the four star rating is that we really need a 30 minute heads up notification to get dogs out of the house. I texted this morning to request that but did not receive a response before he showed up to spray. I will just need to call the office and have that note put on our account. Otherwise, all good.