S Glowic

Not available.

Sarah Burel

I have been to Ideal Image now for two services laser hair removal and lip fillers and had Bryanna for both procedures. Bryanna is GREAT! She is extremely gentle and comforting and makes room for questions and concerns. I was extremely nervous for my lip fillers but she had such a gentle touch and made sure that we moved forward with a filler and look that suited my needs but also achieved my aesthetic goals. Highly recommend!

Teeyana Roxton

I’ve been a client at Ideal Image at this location for well over 5 years, but after today, I will not be coming back. I showed up early for my appointment, only to see multiple "specialists" standing around doing nothing. Despite that, I was still seen late. This shows a complete lack of respect for my time and professionalism. Then, I was told by two different people 3x that the price for my treatment had gone up and would it be okay... Why was there a need for that to be asked to me when in the fact the price did not change and as if I had a financial issue. To make things worse, they demanded I pay before receiving my treatment, which has never been the case in my entire history there. I have a friend who also gets services at Ideal Image and was never asked to prepay, which makes me feel like I was being singled out. I strongly believe this treatment stems from notes left in my file during COVID—notes from an incident that was their fault, not mine. That issue was already resolved by a previous manager, yet staff today seemed to use it as an excuse to treat me unfairly. This is discriminatory and unacceptable. I walked out without receiving my treatment, and I’ll be filing a complaint with the BBB. Ideal Image has completely lost my trust and my business.

Lizzy Fenton

I had such a great experience at Plano Ideal Image thanks to Kim! She was my nurse during my laser session, and she was incredibly patient and attentive. She made sure I was as comfortable as possible and helped ease any pain during the treatment. Her kindness and professionalism truly stood out—I can’t recommend her enough! Paige at the front desk was also wonderful—very accommodating and welcoming, which made the whole experience even better. The staff here genuinely cares about their clients, and I’ll definitely be coming back. Highly recommend!

Esther Azubike

I've been going to the Ideal Image Medspa in Plano TX for a little over two years and one thing I love about my experience is their consistency and top notch customer service. The atmosphere is always serene and they are always professional. My last treatment experience was amazing and quick, Kim is always so incredibly gentle and precise. I am always so impressed with her techniques and how she makes you feel warm and welcome. Overall, my entire experience at Ideal Image is top-notch – from the friendly staff to the skilled practitioner and the amazing results. I highly recommend them to anyone considering any Medspa treatment. I will definitely be returning for future treatments! Thank you so much for such a wonderful experience!