Sally Beauty

Costumer service is amazing at this store. I have been coming at this store for more than 2 years and Hector has been really helpful and always willing to help and offer the best deals

As a dedicated salon owner, I frequently rely on Cosmo Prof as my primary supplier for high-quality beauty products. The fact that it is a licensed-only store adds to its exclusivity and appeal, as it ensures that I have access to professional-grade items that my clients expect and deserve. Given the significant amount of money I invest in stocking my salon with their products, it seems only reasonable to expect a few basic amenities to enhance my shopping experience. One such amenity would be a sturdy, branded bag to carry my purchases. Not only would this provide a practical solution to transporting my products, but it would also promote the Cosmo Prof brand in my community as I move about with their merchandise. After all, the relationship between a supplier and a professional relies on mutual respect and consideration, and a simple gesture like providing a carrying bag would go a long way in reinforcing that partnership. I would be happy to see Cosmo Prof bring the BAGS back , thank you!

Went into this location this morning bright before I had to go to work and was treated so poorly by the woman that opened this morning. She was rude and couldn’t give me straight answers. I tried to return an expensive flat iron that I ordered on line and got it defective. And also received it with a slight nick in the outside of the box. I showed her my online receipt and my packing slip. She argued that It wasn’t enough for the return she needed to see the store number where they got it from . Then she kept ignoring me and staring and inspecting the tiny nic in the box. I said why do you need the store number this is a corporation, had no answer. Stayed quiet and stared at the box. I went to the tamarac store and they said all she had to do was scan the online receipt to see the store # and besides that she could have just offered me store credit which I would have taken because I needed a flat iron. Instead Tamarac got my business and I will be going there for now on. I wrote to corporate about this and asked for a District supervisor’s number. Nothing yet.