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I was surprised with my experience. My colorist rushed the process and wasn't the friendliest. She also picked me up late for my appointment. During my color process there was product dripping on my face, my colorist never came to check on my hair until it was done. When I sat down for my cut I noticed that I had several places on my face that had color on it. Finally, she had a very heavy hand and hurt my scalp when she was washing me. I felt like I was bothering her, I was very uncomfortable. A young lady named Esther did my cut. She was absolutely fantastic. She was very kind, patient and attentive. This young lady removed the color from my face, that the colorist left behind. If the review I was leaving was just because of her it would be five stars all the way. Very lovely. Finally, I was very disappointed with the cleanliness of the bathroom. The salon itself seems fine but not five star by any mean. I was very caught off guard by the bathroom.
I requested a blowout, my stylist recommended curls instead and ended up just curling the ends off my hair which lasted all of 20 minutes not even for my event, Im very disappointed given I would have never spent money on the look she gave me as it’s not what i asked for. My hair had fallen on the ride home
Over the years, I’ve had manicures, pedicures, make-up, hair, waxing, facial, and massage services. While I’ve been satisfied with all of my services in the past, recently I’ve been getting waxed here, and I really appreciate how educated the estheticians are. This location is very flexible and accommodating to last-minute appointments and really shines in the spa. The masseuse is always communicative. Everyone is incredibly professional. My mom and I have been coming here for over 15 years. We love the quiet room and the lounge to enjoy a cup of tea or cucumber water before being serviced. Although the front desk staff sometimes can be rude, distracted, or not well trained, the overall experience here is relaxing and enjoyable.
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