Savage's Bakery

What a cute bakery Savage’s Bakery is. I’m kinda sad I only got one picture inside but it was on Father’s Day weekend, hence, the ‘Dad’ cookies and such. I ended up trying two cookies when I visited, those being a chocolate chip cookie and a sugar cookie. I loved both cookies! It was definitely worth it and I like to support local businesses!

I recently placed my first order with Savages Bakery, and unfortunately, it will be my last. When I ordered a cake over the phone, they asked for a description and a picture of what I wanted, which I provided. The cake I received looked somewhat different than what was described, but I’m not usually one to make a fuss, so I planned to just take it home. On the way up to my apartment, however, the box they gave me broke, smearing the writing on the cake. I called back right away, and the woman who answered was very understanding — she told me to come back so they could fix it. Since the cake already didn’t fully match my description, I also asked if those issues could be corrected while they were re-icing it. Unfortunately, while she tried to help me, the baker in the background was on speakerphone being extremely rude. He loudly said it was “my damn fault” that the cake was damaged and that he shouldn’t have to fix it. He cursed at me, offered no solutions, and made it clear he didn’t want to help. By the end of the call, I felt so disrespected that I told them to keep both the cake and my money. For reference, this was a $120 cake — extremely overpriced for what it was — and the customer service experience was beyond unprofessional. I hope the next customer who has an issue is treated with more kindness and respect 💛

Savage's is a gem in Homewood! I love their orange coffee cake, which is really just orange rolls, for any occasion! The best deal is to go in the morning and check out their "day old" stuff. It's still delicious and discounted! Highly recommend checking them out and grabbing some goodies, you won't regret it (unless you're counting calories)!