Serpa Law Office

I stumbled upon this group when I was at my wit’s end on a car forum, desperately seeking advice. An active client shared Kevin’s contact info, and I’m so glad I reached out. Kevin responded the very same day—probably within the hour. I was hesitant to share my story since I’ve been repeatedly dismissed and ignored elsewhere. But Kevin was different. He listened carefully, validated my concerns, and assured me I have a strong case—I’m not “crazy.” If Corporate had shown even a fraction of that respect, much of my frustration would’ve been eased. Instead, I’ve been stonewalled at every turn. Kevin provided clear information on possible next steps and warned me about potential disclaimers that could jeopardize my case. His guidance has given me renewed hope that there are people who truly care and are willing to listen. Though he can’t take my case due to his busy schedule, Kevin’s empathy and expertise made a world of difference when I needed it most. I’m deeply grateful for his kind words during such a difficult time and wish him the best of luck with his other cases.

I am very grateful for the attention to detail and quality of service and positive resolution I had with the case involving my car. and the lemon law. Kevin and Joe were on top of it, and always quickly replied to any questions I had during the process.  I would use them again without hesitation.

Kevin Crick called promptly in response to my inquiry about a lemon law matter. He walked me through his initial thinking and answered several questions. While I ultimately chose to resolve the matter with the dealership through an amicable solution, I certainly would have gone with Mr. Crick had such a solution not been found. There was a case to pursue had I had the time. As a lawyer (although not licensed in MA), I felt I could trust Kevin. Appreciate the help.