Shake Therapy Kitchener

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Jhanvi Parmar

Today I nd friend tried the Choco Lava Brownie with ice cream at Shake Therapy Kitchener and it was honestly so delicious! The brownie was warm and gooey, the ice cream perfectly creamy, and together it was just heavenly. I’m not even a dessert person, but this treat totally won me over. Definitely worth trying!will definitely come again

Aliya Patel

Crispy dosas with a generous amount of filling. The Masala Dosa was perfectly golden and came with flavourful potato masala. Despite the crowd, the food arrived hot and fairly fast. Front desk staff was too humble, specially Khushbu.

Ketan Champaneria

Visited Shake Therapy Kitchener (589 Fairway Rd S) during their $2 ice cream promotion. We were the first customers of the evening, excited for a treat. While the place looks modern and visually appealing, the experience didn’t match the aesthetic. The staff member (Khushbu P.) served my 7-year-old daughter such a tiny, underwhelming scoop in a flimsy clear cup, barely filled. Despite the joy on her face, the portion was so small it felt insulting. My brother and I got waffle cones, and again, the scoops didn’t even rise above the rim. Worst part? My cone had glue residue on the bottom that started leaking once the wrapper came off. We sat and ate while watching others receive slightly better service. No consistency. My daughter finished quickly and said, “Write them a review that says: You suck.” That says it all from a child expecting a simple, happy ice cream outing. The place claims to use Kawartha Dairy, but their presentation, promotions, and even images seem pulled from other businesses. Service feels like they’re trying to cut corners while looking polished. Sadly, even the $2 deal didn’t feel worth it. A smile and a properly filled scoop go a long way, especially when serving kids. Even places like DQ and Baskin-Robbins go the extra mile with little touches to make a child feel special. Not here. If you want better service and proper value, look elsewhere. This shop might not last long if this is how it treats its guests.

Jaydon Crease

I tried Shake Therapy for the first time. I was excited to try a new milkshake shop after my favorite place closed down. The atmosphere was clean and attractive, the menus are clear and have lots of options. I got the Apple Crunch Freakshake, which comes with a slice of cheesecake. I was disappointed once I was served the milkshake. The pictures both online and in the menu show this being served in a glass cup with the cake on top with topping. It was instead served in a plastic cup with the cake on the side. The milkshake mostly tasted like vanilla ice cream with a hint of caramel and didn't have any of the toppings or crunch mentioned. Overall, the service was good, but the food/drink was a letdown. 6/10