Sherman I.D.A. Compounding Pharmacy Hamilton

Amazing amazing staff. They go above and beyond for my son whom has autism and his special diet to be delivered every month. They truly are amazing. Thank you to all the staff there. This momma calls in a panic most often then not and they never fail to come through

I am thoroughly upset that this establishment. I booked a PCR test for 1:20pm. I was reminded many times via text, email and a phone call to be on time for my appointment. I arrived and waiting approximately for 15 mins to even check in because no one attended to me. The total wait time was around 50-55 mins for an appointment. I had to inquire many times about the timing of my appointment. The excuse was that 1 pharmacist was working. To which my response was ‘ the booking system should be updated accordingly to ensure clients get seen that their appropriate times’ I was brushed off and told to wait, basically pushed to the side while the other white, Asian and light skinned patrons got service. I booked the appointment times based on my appointments for the day and now I am behind because of this huge inconvenience and over 50 wait time on a appointment that should have taken 15 mins tops. Extremely disappointed and dissatisfied. The employees did not care or empathize while they wanted understanding for their staffing situation.

I visited Sherman Pharmacy with specific requirements for a medicine that did not contain gelatin, as I follow a vegetarian lifestyle. I was pleased to find exactly what I was looking for, and the owner, Mr. Sony, was incredibly helpful. The service was excellent, and I highly recommend this pharmacy, especially for those seeking compounded medications that align with special dietary needs, such as capsules free of animal-derived ingredients.