Simply Computers

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Chris Johnson

Shouldn’t even be one star!!!!! Terrible experience … I am a Best Buy total member.. they do not respond back to calls I left 3 voicemails…. And do not have a direct line to geek squad in Panama with people electronics which is crazy!!!! And a service that was 40 dollars quickly turned to 250 to change a motherboard because cooperate all of sudden changed the policies over the weekend lol why am I even a total member I feel that was said because they didn’t want to do their job I got my PC the next day and will not ever go back again and wouldn’t advise no one to take their electronics there!!! Worst experience ever!!!!!

Steve Hill

A simple radio install, became an ordeal. This interaction at 23rd store, Panama City i was told issues they created, existed prior to them touching it. This was after multiple trips, lies about parts being ordered, by Mgt! This is not done. Escalating this issue

Rob Postill

Here on vacation and my nvme drive died, came here for a new drive and windows installation media. They would not create one quoting against company policy due to liability. How? What Liability? I offered to pay for it and buy a fresh usb drive from them for their safety. I get the feeling its not for helping people and just another "factory of workers" feeling. YMMV

Amber Standord

Do not take your computer here. Run. Brought my computer in with a cracked screen. I was told that it would cost more to fix the screen than I paid for the computer, so I decided to buy a new computer and have the data transfer it from the old computer to the new computer. I left the old computer and a new computer with Geek Squad for the data transfer, however, they could not do it because of a bit Locker that I needed to get for them. Meanwhile, I found someone else to fix the screen for cheaper, so I returned the new computer and got the old computer back. Once the old computer was fixed, there is an issue with the motherboard and the display was still not showing. The old computer worked fine before The Geek Squad took it apart to do the data transfer. Now I have to buy a completely new computer.