SiteSuite Website Design

I have worked with Sitesuite for 15 years and I highly recommend them. Grant and particularly Emil have been amazing to work with and great partners in business. I wouldn't hesitate in recommending them to build and manage your website. If something is urgent, they will drop everything for you and always work with you to find the best solution.

SiteSuite has a good pitch and promise a lot but my experience is they failed to deliver. Their accounts team is very efficient in following up though, even when they hadn't done anything. Firstly, after making an initial payment I had to chase them up to get some action. It was on me to initiate them to get the project started. I suspect you are dealing directly with a Philippino based persons so you have the associated difficulties with this. Secondly, they do not do Website Design, more Template Filling. My 'Design Meeting' was an email asking me to select which template I like. They simply then replicated my old website onto the new template. There was no discussion around what we hoped to achieve, who we were targeting, what we would like etc. There was no documented process. Thirdly you need to source all images and icons, which again demonstrates they are not about design. Quite a disappointing experience, frankly if you just want a template site you are better to go onto Fiverr or Upwork. If you do use them I’d suggest you make sure you get a documented project brief with tasks and timelines. I reached out to them to discuss but had no response, hence 2 stars.

SiteSuite have been helping me since I set up my business more then 20 years ago. Clients still say how much they like my website. SiteSuite keep it up to date and are always there to help. Their service is amazing - always responsive, friendly, supportive. They really know their stuff. The latest checks and updates they even did for free. These guys rock.