Snowden Onsite Septic, Inc

The septic system on a rental property I own in Austin failed. Not being local, I sought out an expert to inspect my existing system and evaluate: 1. Could the existing anaerobic system be repaired? 2. Could an aerator be added to the existing anaerobic system to extend its functional life? 3. If the system needs to be replaced, could the existing anaerobic tanks be modified to function as an aerobic system? 4. If the entire system needs to be replaced and given the limited space for a leach field, what is my best option - anaerobic vs aerobic, drip vs sprinkle, pump uphill to the grass vs gravity feed downhill, etc. I was expecting a report discussing these questions. I received an invoice with the following discussion: Inspected first tank and observed tank was pumped out. No problems observed inside first tank. Located and uncovered second tank and water level slightly higher than normal. Inspected inside of tank and observed water level over outlet pipe indicating outlet pipe/field is clogged and not taking water. Due to age of system would not recommend remediation would recommend replacement. I was quite disappointed with the "report." Snowden reportedly pulled the record drawings of my septic system from Travis County, and I requested that they share those drawings with me. They refused. I regret hiring and paying Snowden. I did not get the expert opinion and guidance I was seeking.

Totally and completely satisfied with SOS. The technician that was sent was extremely friendly and knowledgeable and went above and beyond to address any concerns or questions that I had. From the office staff to the field techs, you can't find a better group. I will most certainly continue to use their service as well as recommend to others.

Enjoy retirement bozo 🤡 glad you never got another dollar from me after discovering a broken pipe leaking sewage in to my property all the while getting the reports that my septic inspection went well. Paid $500 for 3 lazy visits. Thankfully I found another company who fixed up my brand new septic system and got it working as it should. This guy is a fraud and crook who’s finally retiring away. Good riddance!!!!!!! 👋👋👋👋👋👋