South Oakville Chrysler Dodge Jeep RAM SRT

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Peter Walfordon

Budds Imported Cars JLR is an exceptional dealership that consistently delivers an outstanding customer experience. From the moment you arrive, Sabrina Marques at reception greets you warmly and creates a welcoming atmosphere. For those considering the purchase of a new vehicle, Mark Palmieri in the sales department is excellent to work with. His extensive knowledge, passion, and enthusiasm for the brand make the buying process seamless and instill confidence that you have made the right decision. The service department at Budds JLR is equally impressive. Valet attendants Neill, Dennis, and Paul are always prompt, courteous, and professional during check-in. Service advisors Tyler Newton and Mike Rodger are outstanding—ensuring all service needs are met while clearly explaining the process and keeping clients informed of their vehicle’s status. Their attention to detail and genuine care for both clients and their vehicles truly set them apart. When a rental vehicle is required, Tom Daley, the rental coordinator, provides exceptional service and ensures a smooth and efficient experience. He is consistently a pleasure to work with. Brandon Page is a true ambassador of the Jaguar and Land Rover brands. He consistently goes above and beyond to ensure vehicles are maintained to the highest mechanical standards. His expertise, work ethic, and professionalism are greatly appreciated. He conducts thorough inspections and provides detailed reports for reference, which adds tremendous value and peace of mind. Ryan Moodie in the parts department is a pleasure to deal with and makes sure that all parts are ordered in a timely manner. His bubbly personality is always appreciated. The dealership itself is exceptionally clean, well-organized, and reflects the high standards of the brands it represents.

Robert Henderson

I had an excellent experience working with Ryan Marshall in the service department at Budd’s Imported Cars. His communication was outstanding and he truly went above and beyond to make the entire process smooth and stress-free. Budd’s delivers high-quality work quickly and professionally. The service on my vehicle was top-notch, and I won’t take my Range Rover anywhere else. Exceptional value and customer service. Ryan absolutely deserves Employee of the Month. Highly recommend.

Danny Fernando

Very happy with the service that was given the other day! Had an appointment at 1pm came in at 11 am. Straight away looked after by Ryan. Definitely an asset to his team and with knowledgeable young people like himself, it is a positive light for Canada! After a quick 1 hour work my vehicle was reset, clogged out and even valeted for me. Even the whole process before hand I had to call in numerous times to change appointments due to my own personal reasons, each time was made seamless with the follow up emails and text messages! Overall because of the service in the future I will end up purchasing my next vehicle from here.

Farhaan Somani

Horrible experience. I called to ask a few service-related questions before bringing my car in, even though I live downtown. The receptionist laughed, ignored my concern that the service team wasn’t answering, and transferred me anyway without addressing my question. Avoid this dealership if you value customer service, especially for the price you’re paying. There’s a clear gap in basic customer service standards. A simple greet, asking open-ended questions, and actually helping the customer goes a long way in building brand loyalty for future repeat clients who might purchase a vehicle and trade in. If training is needed, feel free to send them my way. Happy to help.