Sparkly Maids

cannot say enough great things about the team who deep cleaned my house! From the moment they arrived, they were professional, friendly, and incredibly thorough. Every single room sparkled by the time they were done — I honestly don’t think my home has ever been this clean, even when we first moved in! They tackled areas I usually forget (or avoid!), like baseboards, ceiling fans, and inside cabinets, and made everything look and smell amazing. The attention to detail was next-level! I was especially impressed by how respectful they were of my space and belongings. It’s clear they take a lot of pride in their work.

My experience with Sparkly Maids was nothing short of perfect from start to finish. Mercedes and her crew were absolute miracle workers. I genuinely couldn't believe the way that they transformed the space from something that was a total wreck into a place that looked as good or better than move-in. I wouldn't be surprised if they'd fixed damage that existed before we moved in. Everyone was extremely communicative and kind as well. I can't imagine using another maid service again. The price may seem steep, but considering the quality of their work it's a bargain.

They can add charges but will not take them away. We used sparkly maids weekly for about a Month and an half, and was satisfied with the first cleaners they sent for the most part. One thing they would do is call and say that the cleaner reported pet hair ( hence the weekly cleaning) and they would add a $25 pet hair removal fee to each cleaning. On my last cleaning with this company they sent new cleaners who,for one did not know how to clean, two, due to a language barrier I could not communicate areas missed ( the entire master bedroom for one). There was such a disconnect that we asked the cleaners to just leave with things unfinished. The customer service rep called to make sure to document that we stopped the cleaning. When I asked for a partial refund, I was told they weren't able to do so despite the issues outlined. I found it strange that just after one month they had lost the cleaners that had initially come. Consistency is important when allowing people into your home. the unwillingness to compromise on a partial refund although we had paid them weekly was surprising as well. It wasn't until we canceled the service altogether, that they tried to make it right.