Strand Termite & Pest Control

Company has been bought out, plain and simple. Make sure you read the fine print on their new contracts before deciding to choose this company. I found it disagreeable to my needs and unreasonable for the cost. First, they auto-charged me a renewal fee for a service they were no longer offering. Second, they sent out a "tech" to sell me on bait stations that weren't actually going to mine after spending $500 initially with a monthly charge on a new service contract. Remember, I'm a repeat customer, or at least I'm supposed to be. When I called to ask why I was charged a renewal fee for a service that was no longer offered, all I received was confused responses. Although it brought to light something they shouldn't be doing, I got my refund in mail two weeks later. Moved onto a local business that's going to care about the community.

I have been using Strand for three years now. In the past I've always received reminders from the company that it was time for my yearly termite inspection. They would come out look around and treat the house as to not have issues. This year I didn't receive anything so I called to make the appointment. I asked the lady on the phone how much it was going to cost. She said $175. I thought ok, same as last year. When the technician came out (he was very polite and professional) he stated they no longer spray for yearly inspections. $175 for someone to just come look around at my baseboards. This company is no longer the same. Time I take my business elsewhere. DON'T WASTE YOUR MONEY!!!!!

Just wanted you to know that Fred Craig is very professional, and very knowledgeable In his field. He does a excellent job!!! This is the second time he has been here and I wouldn't want anyone else but him!!! So thank you. Ken & Liz Terry