Superior Plumbing & Heating of Gatineau

Michael from Superior Plumbing and Heating cleared our main drain using a heavy-duty snake. He also ran a camera to confirm the line was clean. The water flows perfectly now.

On the positive side, they responded quickly to my second online request for service. Other than than, their prices are extremely high. They sent someone to help us with multiple clogs in our plumbing system, and I don't feel like the person was really listening to what I was saying. They managed to unclog the drain of our washer, but a day later it was clogged again. Our two clogged sinks remained clogged, and actually worse than before, after they tried to run a snake through them from the hole in the sink. They told me the plumbing for both sinks simply needed changed and we'd have to open up the walls in the bathrooms, gave me an estimate for that and left. Considering what it cost to be left with nothing fixed, I wasn't in a hurry to have them come back for the big job they said wad needed. I contacted another plumber for a second opinion, who managed to access the pipes another way, cleaned them and charged me half of what Superior Plumbing did for their half-hearted attempt. To say I'm unimpressed is an understatement.

The replacement of our foot valve was done efficiently and professionally. The plumber named Sam was on time and very helpful. We appreciate the great service from Superior Plumbing and Heating