Team Plumbing and Drains

While visiting Florida, I hired Poobear Plumbing to snake a drain. We agreed on a price, but I had to step out for a family outing. Within an hour, the plumber called, saying he needed to retrieve a "correct snake head" and demanded payment despite not fixing the issue. I explained I’d pay only after inspecting the work upon my return, as I was hours away. He made an unsettling comment about being alone in my home, which I brushed off but found concerning. I offered to pay in full if everything was in order once I returned, but he became agitated. Upon my return, I found the bathroom filthy, my new tile floor scratched from the toilet being dragged, and the drain still clogged. My regular plumber later located the cleanout I’d mentioned, resolving the issue in minutes. Poobear attempted to charge $1,400 for "jetting" without even checking for the cleanout. Most disturbingly, I discovered my AC, hot water heater, and mini splits had been disconnected and the disconnects where taken on the outside of the house, the hot water heater had a manual switch off. I strongly advise caution if you consider hiring Poobear Plumbing. Close supervision is a must, as my experience suggests negligence and unprofessional behavior

Had an old toilet that kept giving us problems, so we finally decided to replace it. Called Poo Bear Plumbing and they made the whole process super easy. Andrew came out, removed the old one, installed the new toilet perfectly, and even cleaned up after. It looks great and works like a charm. Couldn’t be happier with the service!

Had to get our water heater replaced in Deerfield, and I’m so glad we went with Poo Bear Plumbing. Ronald showed up on time, was super professional, and had the new unit installed fast. Great communication from Dora too!