Telomere Longevity Training

I had a very disappointing experience at this facility, which I feel compelled to share. From the outset, there was a noticeable lack of customer service and professionalism. The representative I spoke with over the phone was rude, and I was taken aback by the request to provide credit card information over the phone. This felt highly unprofessional and gave the impression of a security risk, which is concerning when considering a membership. Upon arriving at the facility, I was surprised to find it nearly empty, with no one at the front desk to greet me. The lack of basic customer service etiquette and the absence of staff left a negative impression. Additionally, after reading through other reviews, I was perplexed by the business's response to negative feedback. Instead of addressing concerns in a constructive way, the response seemed overly defensive, even threatening legal action against members. If the feedback was truly inaccurate, a more appropriate response would have been an apology and an effort to connect with customers, not an aggressive rebuttal. Given my experience and the overall atmosphere at this gym, I cannot recommend it. There are many other gyms that offer more competitive pricing, a welcoming environment, and a strong sense of community. While I won’t name them here, I encourage potential members to explore their options.

Amazing gym with all the equipment you will need to be in the best shape. The owners are kind and do care about their clients!! The sauna and showers add the perfect touch.

It's a great gym, has everything you need, decent amount of benches near the free weights which go up to 150lbs and there some great, well-maintained machines as well (Hack Squat, Flat and Incline Machine presses etc.). Never had any issue with cleanliness or clutter, and the staff I've met have always been polite.