Texas Farm Bureau Insurance Company

If I could give zero stars I would. Worst company I have EVER dealt with. From the office staff being rude any time you call them, agents not doing their job, to now getting screwed over on my policy because they didn’t write it correctly. They are not trustworthy nor do they stand by what they say.

Lisa Long Bradshaw works hard for her customers and is committed to excellent customer service. Thankful for her and her guidance for our families insurance needs.

Called for a quote and spoke to a lady who seemed confused that I was needing a homeowners quote. Instead of obliging my request, she awkwardly asks if I am a member and how I found the location. The TFB requires a phone call for a quote according to their website. After a long pause the lady seemed confused as to why I wanted a homeowners quote that she would get my information to give to an agent. After another long pause the first thing she asked for was my drivers license number. It seemed a bit shady so I politely told her I would shop elsewhere. As soon as I said that, she immediately hung up. Rude.