Thavorn Beach Village Resort & Spa

Our stay at Thavorn Beach Village Resort was absolutely beautiful. The resort is surrounded by so much lush greenery — it truly feels like a tropical paradise. The beach is perfect, peaceful, and incredibly scenic, with so many gorgeous spots for picture-perfect moments. A special mention to Panne, who was extremely polite and helped us with all the assistance we needed throughout our stay — truly appreciated the warm hospitality. The breakfast was good overall, though there were limited vegetarian options. That said, the overall experience, views, and vibe more than made up for it.

Incompetent is the best way to describe our stay at Thavorn. The resort is old, but beautiful and it features a pool that wraps around the resort. The private beach is also stunning, but is rocky compared to Kamala beach. However the customer service was dreadful. They couldn’t get anything right from the time we checked in to when we checked out. We constantly had issues with housekeeping where they either wouldn’t clean our room at all or forgot certain things. When we’d request things or voice our concerns with the front desk, solving minor problems led to 30 minutes worth of waiting, requiring each person to escalate to another manager, which resulted in nothing. One of our family members wanted to upgrade to all inclusive, but they weren’t allowed to. They had also paid for and booked all inclusive for their 2 year old, but the resort refused to accommodate and instead told them that he could eat off their plate. The worst customer experience I’ve ever had a hotel.

I had a wonderful 2-night stay at this hotel—clean, comfortable rooms with great AC and plush beds that ensured a perfect night's sleep. The location is prime, close to local attractions, and the pool area was spotless and relaxing after a long day.A special shoutout to the receptionist, Ms. Ked—she was an absolute gem! Warm, efficient, and super helpful from check-in to check-out. She sorted my room upgrade seamlessly, recommended the best nearby spots, and even assisted with a last-minute taxi booking with a big smile. Her friendliness made the whole experience feel personal and welcoming. One small suggestion: please increase the veg food options in the restaurant. The current menu is good, but more variety (like Indian veg curries or salads) would make it even better for guests like me.Highly recommend—will return soon!