The Gentle Dog Groomer - West Auckland Dog Grooming

Not available.

sena Han

Papillon dog, ear fringe cut. Did specify before grooming not to cut it *facepalm* (Ear fringe is their signature look and can take upto 2yrs to fully grow back as this part grows in layers) Unfortunate as I have been using their services since 2019 and they always had left the ear fringe alone till today. Sorry I'm just not confident to take my dog there anymore: First, whoever was the groomer clearly doesnt know about some dogs (ie. Not cutting ears of papillons) However, second and more importantly, she ignored the request - i don't expect the groomers to know all about breed specific needs hence the specific and only request not to cut his ear Thank you for your services till now. 31/12/2024 Edit reply to owner: please check your phone messages and your internet contact message. There's an attempt on both. And the discounted price of $85 (they did offer further $20 refund, no more. Sorry i dont need a half-tried attempt. Keep the 85) - i feel so stupid for have paying it although I was in shock at the time! I should've have spoken with the manager then - i wouldn't have paid my hairdresser for shaving my hair, so why should have i paid for the fringe cut? Edit: Monthly update/fringe diary 16 Apr. Fringe still not back to normal. Finally grew out something worthy to call a fringe

Natasha B

If there were a 2.5 option I would’ve taken it. Just as 2 was a little under, 3 feels too high. I could rant and rave about the details but easier is to say I didn’t get what I asked for. Unfortunately I kinda expect that these days. Probably always been this way but now we get to complain about it on google reviews. One final snippet of information that deserves its own mention and sums it up nicely is - they cut the tip of his tail off. And it used to be really sweet looking, normal. Why would you do this? Maybe they believed it was a good look but it’s 99% more to do with lack of care or attention. Truly hate to say it but Animates were better (only tried the 2 as he’s only 6months old and certainly will be trying a 3rd!).

Mela Haughie

Stella had her first professional groom at Paw Hub Pet Grooming and she looks wonderful. Great job team. She’s now enjoying a well deserved treat😄

ashlee wahanui

Felt the need to comment and give a 5 star as we have been coming to Paw Hub for three years and tried a different groomer this weekend for the first time. BIG mistake - we will never veer from Paw Hub again. Great groomers who always do such a fantastic job of grooming Minnie our schnauzer. Always is meticulously groomed, smells absolutely delicious and is so happy when she comes out. Please never change you guys are fantastic.