The Mount Sinai Hospital

• MSBPatientRep@mountsinai.org
• msbipatientrep@mountsinai.org
• mswpatientrelations@mountsinai.org
• MSQPatientRelations@mountsinai.org
• PatientRelations@nyee.edu
• MSMPatientRelations@mountsinai.org
• MSHPatientRelations@mountsinai.org

Djon Nikac

I have nothing but the best to say about this place. My wife was admitted and stayed for three days, and from the moment we arrived, the care she received was truly exceptional. Every doctor, nurse, and staff member treated her like a queen. The kindness, professionalism, and attention to detail were beyond what we expected. This hospital truly deserves five stars. Thank you to everyone here for making a difficult time so much easier.

Peter Keppler

Nice people, but horrendous service and communication. Patient (my wife) was told their partner (me) had been contacted post-op and that I would be right up to be with her. Only problem was, they had never actually called me, so I waited, thinking she was still in surgery or coming out of anesthesia, for another hour and 45 minutes until they finally, at my wife’s repeated inquiries, actually called me. Lunch was ordered at 2:45pm and at 4:45pm when she was discharged, it still hadn’t arrived. Then there was the 1 hour+ wait for a single prescription AFTER she already been discharged. Never again.

Jessica Lynn

I gave birth to my healthy girl here and I really glad I did! All of the doctors and nurses were SO supportive, smart and had the best bed side manner. I felt so cared for and so was my baby. Spent a few days here after giving birth and the food was really good! Haha made it hard to leave. Thank you to everyone working here for their hard work!!

Vanilla. K

Please do not come to this hospital to be admitted into the psychiatric ward. I was a patient in that ward & I was taken advantage of by one of the staff repeatedly, I came in for treatment because I was having a crisis I didn’t come in to get sexually assaulted back to back. Yes it was reported yet the technician still works there even with proof they try to brush it under the rug. So I continued to get assaulted & no one cared to check in on me or stop it. The staff were absolutely rude they really didn’t dgaf about the patients as well with the doctors they rushed me out even tho I’m leaving feeling the same suicidal thoughts that I came in the first place. I can really only say that just one person genuinely cared & it was the man in charge of the breakfast during the morning !! Other than that no one else. Please do not go to this hospital I’m left traumatized.